Technical Support

Welcome to Chromaly. If you run into any issues while using the app, feel free to contact us and we will help as soon as possible.

Contact

• Email: [e-mail]

Please Include in Your Report

To help us troubleshoot faster, please include:

• Device model (for example, iPhone 15 Pro, iPad Air)
• System version (for example, iOS 18.x)
• App version (available on the App Store page)
• Steps to reproduce the issue
• Screenshots or screen recordings (if available)

FAQ

• Will my data be lost?
  By default, data is stored locally on your device. If iCloud sync is enabled, synced data is managed by Apple iCloud.

• How can I restore Pro access?
  Please use the “Restore Purchases” option in the app. If it still does not work, contact support.

• How do I submit feature requests?
  Send us your suggestions by email. We review feedback carefully and keep improving the product experience.