> ## Documentation Index
> Fetch the complete documentation index at: https://chromaly.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Technical Support

Welcome to **Chromaly**. If you run into any issues while using the app, feel free to contact us and we will help as soon as possible.

### Contact

* **Email**: [superxsoft@foxmail.com](mailto:superxsoft@foxmail.com)

### Please Include in Your Report

To help us troubleshoot faster, please include:

* Device model (for example, iPhone 15 Pro, iPad Air)
* System version (for example, iOS 18.x)
* App version (available on the App Store page)
* Steps to reproduce the issue
* Screenshots or screen recordings (if available)

### FAQ

* **Will my data be lost?**\
  By default, data is stored locally on your device. If iCloud sync is enabled, synced data is managed by Apple iCloud.

* **How can I restore Pro access?**\
  Please use the "Restore Purchases" option in the app. If it still does not work, contact support.

* **How do I submit feature requests?**\
  Send us your suggestions by email. We review feedback carefully and keep improving the product experience.